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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandi Nelson

Brandi Nelson

August 21, 2025

5  out of  5
rating by Brandi Nelson
"Absolutely theeeeeee best agent/office in town. Been with David for years and can’t see it any other way."
We responded:
"Thank you Brandi - for the 5 star rating and review. Also thank you for allowing me to service your policies for over 5+ years. We try our best to make sure we deliver great Good Neighbor service. Thanks again for being a loyal customer and also for referring your family to us. Enjoy the rest of the year. Look forward to serving you for many more years. If you need anything do not hesitate to email, text, call or stop by the office. Thanks David"
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Michael Hunziker

August 9, 2025

5  out of  5
rating by Michael Hunziker
"I went in to discuss my coverage with David. After many years of being a State Farm customer it was due. David was very informative and great with describing options and prices. The visit was quick and easy. I'm also very happy with the coverage I chose. Thanks again David."
We responded:
"Thank you Michael for your comment and rating. I enjoy meeting with customers in person and reviewing their policies/coverages. Helps identify any gap in coverage, changes that need to be made or other discounts that you could be eligible for. I’m glad we had this meeting and made the recommended changes. If there is anything else i can assist with or my office, please do not hesitate to email, text, call or stop by the office. Thanks David"
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mario flores

August 8, 2025

5  out of  5
rating by mario flores
"David Im made my whole experience easy and stress free. He and his whole staff are up to date on any questions you may have on your insurance needs."
We responded:
"Thank you Mario for the rating and comments. Also welcome to State Farm. I am glad we were not only able to save you money but provided coverage that made sense for your household. We do our best to make sure we deliver Good Neighbor service. If there is anything else we can assist with, please do not hesitate to email, text, call or stop by the office. Thanks again. David"
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Rosalva Reyes

August 6, 2025

5  out of  5
rating by Rosalva Reyes
"I've been working with David and his team for almost 10 years, and they've always taken great care of me and my entire family. David's personality makes dealing with car insurance so much less stressful—he’s friendly, patient, and easy to talk to. Today, he took the time to do our consultation over the phone, which made things so much easier for me with three kids at home. He was very thorough, explained everything step by step, and found the best solution for both my husband and me. I 100% recommend David and his team!"
We responded:
"Wow thank you so much Rosalva for the words of support and the rating. It has been a pleasure being your State Farm agent for so many years. You and your sister have been awesome. We appreciate your feedback and you know we take customer service seriously in our office. Im glad everything worked out on the changes we made today. If there is anything else myself or office can assist with please do not hesitate to email, text, call or stop by the office. Enjoy the rest of the summer. David"
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Jean Jacobs

July 24, 2025

5  out of  5
rating by Jean Jacobs
""David and his staff are professional and very knowledgeable of the services they offer!""
We responded:
"Thank you Jean for the 5 star rating and comment. Thank you also for allowing my office to service your policies. My team and I always believe in providing remarkable service. If there is anything else we can assist with please do not hesitate to email, text, call or stop by the office. Thank you again for your business. David"
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muhanad Diab

July 24, 2025

5  out of  5
rating by muhanad Diab
"David always goes above and beyond; he proactively reaches out to you, meet and greet you in person, he is the person I trust when it comes to car or home insurance, gives you best rates and helps you really quickly with claims or even questions."
We responded:
"Thank you Muhanad for the rating and comments. It’s been a pleasure serving you and your family for over 7+ years…. We take customer service very seriously in our office. If there is anything else that i can assist with please do not hesitate, to email, call, text or stop by the office. You know I’m always glad to come visit you as well. Thanks Again David"
Profile photo of Rosa Cruz

Rosa Cruz

July 19, 2025

5  out of  5
rating by Rosa Cruz
"Rosi was great! Made it so easy to get insurance on my vehicles. 10/10 would recommend!"
We responded:
"Thank you Rosa for the 5 star rating and feedback. Rosi has been in my office for 10+ years. She is all about great customer service and making sure our customers understand their policies. Rosi currently handles the role as our Office Manager. I am glad she was able to make this process easy for you. If there is anything else we can assist with, please do not hesitate to email, text, call or stop by the office. Thanks David"
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Enrique Lopez

July 12, 2025

5  out of  5
rating by Enrique Lopez
"Solo quiero agradecer por su servicio de Alejandra muy buen trabajo y muy amable su persona estoy muy contento ser un Nuebo cliente de state Farm"
We responded:
"Gracias Enrique for the review and comments. Alejandra has been with my office over 10+ years. She is our Senior Service Rep our office. Ale always goes above and beyond to help our customers. I am glad to have her in our office. Thanks again for being a State Farm customer. If you need anything else, please do not hesitate to email, text, call or stop by the office. Thank you David"
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Angel V.

July 9, 2025

5  out of  5
rating by Angel V.
"Working with David Im has been a truly refreshing experience. He’s personable, honest, and genuinely committed to helping find the best insurance solutions based on your personal needs. David takes the time to explain options clearly and thoughtfully, and you never feel rushed or pressured. His team mirrors his caring and professional nature, making every interaction with the office smooth and reassuring. If you're looking for someone who treats you like a person, not just a policy, David and his staff are absolutely the right choice. I wholeheartedly recommend them!"
We responded:
"Thank you so much Angela for the rating but also for the comments this means a lot to me and my team. Let’s us know we are doing our job and making sure we are bringing that Good Neighbor service. Like you mention we don’t view our customers as just a number - we truly enjoy building relationships - i have been blessed to service our communities for 13+ years and built not only lifelong customers but also lifelong friends. Been honored to attend customers’ birthday parties, weddings, graduations, etc….. Thank you again for your support and allowing me to service your business. You are a true Angel. Good luck with your exams. I know you will pass. If there is anything else we can assist with please do not hesitate to text, call, email or stop by the office. Thanks David"
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Kit Rajamysay

July 2, 2025

5  out of  5
rating by Kit Rajamysay
"Thank you so much for your excellent service, I highly recommend David Im state farm insurance agent to anyone. He is really good at focusing on what customers need and require. (July 02, 2025)"
We responded:
"Kit thank you for the 5 star rating and your feedback, i truly appreciate you took time to give us a review. Our office wants to make sure we are always delivering good neighbor service, we take customer service seriously. My job as your agent is to make sure i am there to answer questions that you have and help find the solutions. If there is anything else i can assist with please do not hesitate to email, text, call or stop by the office. Thanks David"
Profile photo of Mavilen Silva

Mavilen Silva

June 28, 2025

5  out of  5
rating by Mavilen Silva
"David Im at State Farm was amazing! He answered all my questions clearly and patiently, and made the whole process smooth and stress-free. Highly recommend!"
We responded:
"Thank you Mavi not just for the 5 star rating but also giving me the opportunity to earn your business. I am glad i was able to make the transition smooth for you to switch over. Please do not hesitate to text, email, call or stop by if you have any other questions or need assistance with anything else. Thank you again for your business. David"
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Laura Boyden

June 27, 2025

5  out of  5
rating by Laura Boyden
"David is the best in the business. I’ve never worked with a more responsive agent and I’ve had many things to work through with him. He truly goes above and beyond for his clients and is so timely in his communications. I appreciate him and his staff so much."
We responded:
"Thank you Laura so much for the 5 star rating. I am glad that we have continued our long relationship. If there is anything else you need do not hesitate to text, email, call or stop by the office. Thanks again. David"
Profile photo of Susana Gom'ez.

Susana Gom'ez.

June 23, 2025

5  out of  5
rating by Susana Gom'ez.
"I've been a customer for many years now, and whenever I've been in need of assistance, they're quick to offer a variety of solutions and options to maximize the use of one's coverage. Many thanks to the David I'm state farm team (David, Alejandra, Maria, Sophia)"
We responded:
"Muchas Gracias Susana for the 5 star rating and comments. Thank you again for allowing me to service your business since 2018. You are always a pleasure to work with. We miss you stopping by the office but glad we are able to assist you when in need. If there is anything else myself or my team can assist with do not hesitate to email, text, call or please stop by the office. Thank you again. David"
Profile photo of Elena Palmer

Elena Palmer

May 20, 2025

5  out of  5
rating by Elena Palmer
"David Im goes beyond call of duty for any of his clients! Couldn’t ask for a better agent. Treats you like family and always has your back!"
We responded:
"Thank you Elena for the 5 star rating but also the awesome feedback. It has been a pleasure servicing your family for so many years. Thanks for trusting my office with your insurance business. If there is anything you need please do not hesitate to email, text, call or stop by the office. You know I’m there 24/7. Thanks again Elena - David"
Profile photo of Steve Chang

Steve Chang

May 20, 2025

5  out of  5
rating by Steve Chang
"Maria was extremely knowledgable, friendly and responsive in assisting me with an auto policy."
We responded:
"Thank you Steve for the 5 star rating and comment. Maria just recently joined our team but came with experience background in the insurance industry. Glad to hear she was able to assist you with your policy. If there is anything else we can do to assist please do not hesitate to email, text, call or even stop by the office. Enjoy the Memorial Day weekend. David"
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David Mata

May 15, 2025

5  out of  5
rating by David Mata
"Rosalba is very cordial, responds quickly to our inquiries, and takes the extra time to thoroughly answer our questions. This is a stark differences from our previous insurance carrier."
We responded:
"Thank you much Mr Mata for the 5 star rating and for your feedback. Rosi has been with my team over 10 years. She currently holds the role of office manager. It is awesome to get feedback on her customer service. We hope we can continue providing you with Good Neighbor service. If there is anything else myself, Rosi or the rest of my team can assist you with please do not hesitate to email, text, call or stop by the office. Thank you again for allowing me to service your business and welcome to State Farm. David"
Profile photo of Cristal Flinchem

Cristal Flinchem

May 6, 2025

5  out of  5
rating by Cristal Flinchem
"I had the pleasure of working with David, an exceptional insurance agent, and I can’t recommend him highly enough. He is incredibly responsive, always quick to reply and address any concerns or questions. His helpfulness is unmatched; he goes above and beyond to ensure everything runs smoothly. David’s knowledge in his field is impressive, making him a reliable and trustworthy resource. If you’re looking for someone who combines expertise with exceptional service, David is your go-to person!"
We responded:
"OMG Cristal thank you so much for not only the 5 star rating but for your comments. We do our best to make sure we are delivering the Good Neighbor service. Comments like this puts a smile on my face and lets me know we are doing a great job in our community and serving our customers. If there is anything else you need, please do not hesitate to email, text, call or stop by the office. I will be in touch later this month to schedule a time to meet with you, so we can review your current policies but also discuss the soon to be driver. Thanks again for allowing me to be your servicing agent. Take care and Enjoy this weather today. Thanks David"
Profile photo of Liz Ortega Schwarz

Liz Ortega Schwarz

April 23, 2025

5  out of  5
rating by Liz Ortega Schwarz
"David is always extremely helpful and responsive. Recently he dropped everything to assist me with a time sensitive matter. David and his team consistently deliver five star service."
We responded:
"Thank you so much Liz for the 5 star rating but also your comment. Glad we were able to resolve your recent issues. Lucky we have many ways to get in connection with one another, making it easy for us to get things done. Glad we were able to resolve your issues. We are always here to assist with your insurance needs. If there is anything else you need from me or the office, please do not hesitate to email, text, call or stop by and visit the office if you are in the area. Thank you again for the review. David"
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Cheryl Wilkins

April 22, 2025

5  out of  5
rating by Cheryl Wilkins
"David and his staff are knowledgeable and deliver exceptional, caring service. Whether you have a question about coverage, need a windshield replacement, or have a problem with the State Farm app, this office goes the second mile to help. They are the best!"
We responded:
"Hello Cheryl - i thought i responded to this review already but just in case. Thank you for the rating and comments. Thank you for trusting in my office for so many years. We do our best to make sure we deliver Good Neighbor service. If there is anything else you need please do not hesitate to email, text, call or stop by the office. Thanks David"
Profile photo of Scott Wille

Scott Wille

March 13, 2025

5  out of  5
rating by Scott Wille
"David was very helpful and knowledgeable about our recent move and home purchase. I was very impressed by his attention to detail."
We responded:
"Thank your Mr Wille for the 5 star rating but also your feedback. Again welcome back to IL. We always want to make sure we deliver remarkable service to our customers. That’s why i like to go over the coverages to make sure you understand how your policies work. I’m also glad by bundling your home and auto we were able to give you a significant overall savings on your policies. Any questions do not hesitate to email, call, text or even stop by the office so we can meet in person. Thanks again. David"
Profile photo of Sandra Torres

Sandra Torres

March 6, 2025

5  out of  5
rating by Sandra Torres
"I recently had the pleasure of working with David. He made the insurance process a walk in the park. He was friendly, knowledgeable and patient. I highly recommend him and his team to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you so much Sandra for the 5 star rating and the awesome comment. We definitely believe in providing excellent customer service. I am glad you felt the process very easy. Glad we were able to get you better coverage on your policies and saved you money. If there is anything we can assist with do not hesitate to email, text, call or stop by the office. Thanks David"
Profile photo of Estefania Torres

Estefania Torres

February 6, 2025

5  out of  5
rating by Estefania Torres
"David helped me change my auto insurance. He was very friendly and helpful. I am saving half the price for my three vehicles, which is a great deal! Thank you!"
We responded:
"Thank you Araceli for the 5 star rating, the comment and also for taking the time to give us a review. I am glad we were not only able to save you money but also provide better coverage than your prior company. I am looking forward to building our relationship. If you have any other questions or need any other assistance with your insurance or financial needs, please do not hesitate to email, text, call or stop by the office. Thanks David"
Profile photo of Jenny S. Lara

Jenny S. Lara

January 24, 2025

5  out of  5
rating by Jenny S. Lara
"I really appreciate David’s attentiveness and follow up in helping me through the process as a new customer. He and his staff really made my move to State Farm a breeze."
We responded:
"Thank you so much Jenny for the 5 star rate and review. Glad that your eye doctor’s office was next to my office and you were able to SEE the savings and service my office has to offer (bad joke). Seriously i am glad we were able to make the process smooth and easy. If there is anything else we can assist with please do not hesitate to email, text, call or stop by the office. Feel free to come say hi, when you are also visiting Dr Meyers next door. Take Care. David"
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Daniel Crane

January 18, 2025

5  out of  5
rating by Daniel Crane
"I’m a loyal guy and was with another insurance agency for over 30 years. However rates kept going up and coverage down so decided to shop around. I called David and was immediately impressed by his personable and professional demeanor. He sent me quotes within the hour explaining everything, making it quite easy to understand. Needless to say, I am now with him, rates/coverage were better! I highly recommend David and his team, very thorough and professional! I couldn’t be happier with my switch!"
We responded:
"Thank you so much Mr Crane for not just the rating but your comments. I am glad i was able to help make the transition smooth and to earn your insurance business. My goal is to give you Good Neighbor service so that we can build that same relationship that you had with the prior company/office. If there is anything else i can assist with, please do not hesitate to text, email, call or stop by the office. Thanks David"
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R S Brosnan

December 10, 2024

5  out of  5
rating by R S Brosnan
"David and Rosi helped find us coverage to replace our recently increased policies. Very nice to work with."
We responded:
"Thank you Mr Brosnan for the 5 star rating and review. I am glad we were able to save you money this year on your insurance policies. Glad you came back to State Farm. My office and i are committed to delivering you that Good Neighbor service. If there is anything else we can assist with please do not hesitate to email, text, call or stop by the office. If you have any family or friends looking to review their current policies please do not hesitate to send them our way. Happy Holidays to you and your family. Thanks David"