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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of R S Brosnan

R S Brosnan

December 10, 2024

5  out of  5
rating by R S Brosnan
"David and Rosi helped find us coverage to replace our recently increased policies. Very nice to work with."
We responded:
"Thank you Mr Brosnan for the 5 star rating and review. I am glad we were able to save you money this year on your insurance policies. Glad you came back to State Farm. My office and i are committed to delivering you that Good Neighbor service. If there is anything else we can assist with please do not hesitate to email, text, call or stop by the office. If you have any family or friends looking to review their current policies please do not hesitate to send them our way. Happy Holidays to you and your family. Thanks David"
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Rich Deguzman

December 3, 2024

5  out of  5
rating by Rich Deguzman
"I enthusiastically recommend David as a State Farm agent. He is polite and listens to our needs. David provides suggestions and allows us to create a plan based on our individual needs. David reviews policies and finds ways to help people save. David inherited our policy from a retired agent. He reached out to us, introduced himself and did a policy review. Later, he informed us that one of our vehicles may be over insured. Most agents would just let the policy stand as is, but David showed us how to save on our policy."
We responded:
"Thank you Rich was the rating and the kind words. In our office we do highly recommend trying to do a review with all our customers. These reviews help us identify any gap in coverage, any changes we need to make and to see if other discounts may apply. To be correct it was your home and not auto that we identified you were over insuring. Thank you and your family for allowing me to service your business. Can’t believe now both your kids are driving. If you need anything else do not hesitate to email, text, call or stop by the office. Thanks again and Happy Holidays. David"
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Melissa Forsberg

November 21, 2024

5  out of  5
rating by Melissa Forsberg
"David is very personable and knowledgeable. He clearly explained the coverage we may need and he even saved us some money without compromising. I would definitely recommend him anytime."
We responded:
"Thank you so much Melissa for the 5 star rating and the comments. It was so awesome to meet with you and Mike. I truly enjoyed the funny stories we shared. I am glad we had the review, it helped us identify gaps in coverage but also helped us save as well. If there is anything you guys need do not hesitate to email, text, call or stop by the office. Thanks David"
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leslie garcia

November 1, 2024

5  out of  5
rating by leslie garcia
"I had the pleasure of meeting with Rosi since I was in search of switching insurance companies. She was very knowledgeable and made sure I understood all of the different options. I highly recommend her for all of your insurance needs."
We responded:
"Thank you Leslie for the rating and review. I am glad we were able to help with your insurance needs. Our office not only want to help customers save money but understand their coverages and options. If there is anything else we can assist with please do not hesitate to email, text, call or stop by the office. Thanks David"
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paola guadalupe serna ortiz

October 24, 2024

5  out of  5
rating by paola guadalupe serna ortiz
"I've had the pleasure of working with Rosi from state farm and I can confidently say that they are the best insurance agents I've ever worked with! Rosi is always responsive , knowledgeable and genuinely cares about her clients. Thanks David and to your team!"
We responded:
"Thank you Paola for taking the time to giving us a review and awesome rating. Yes Rosi is awesome that is why she is my office manager. She is always looking to make sure all our customers receive remarkable service. If you ever need anything do not hesitate to reach out to the office - the team is always ready to help service your insurance needs. Take care David"
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Roman Bolinski

October 17, 2024

5  out of  5
rating by Roman Bolinski
"In the past month i have switched insurance for auto and home to State Farm. The process was smooth and it saved me money. Mirabelle was very helpful and responsive. Thanks"
We responded:
"Thank you Roman for the rating and comments. I am glad Mirabelle help make the switch smooth. We hope to keep our service smooth for you. If there is anything you need please do not hesitate to reach out to the office via text, email, call or even stop by the office if you are in the area. Take Care. David"
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Sonia P.

October 12, 2024

5  out of  5
rating by Sonia P.
"Excelente servicio y atención por parte de María..!!"
We responded:
"Gracias Sonia for the rating and review. I will be sure to let Maria know about your feedback. Maria is new to our team and she has been awesome. Glad to hear she is delivering excellent service. Thank you David"
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Stacey Gonzalez

October 11, 2024

5  out of  5
rating by Stacey Gonzalez
"A big thanks to Maria! She was so patient with me while I was purchasing my home and auto insurance. I’ve previously gotten quotes from different places but no one explained it like Maria. She made me feel so welcome. Super happy that I chose this place with Maria 100% would recommend"
We responded:
"Thank you so much Stacey for the 5 star rating and the review. Maria is our newest team member to the office and you are right she has been great. Im glad to hear Maria was able to assist you with your insurance needs. If there is anything else we can help you with - do not hesitate to email, text, call or stop by the office. Thanks David"
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Diego Garcia

October 9, 2024

5  out of  5
rating by Diego Garcia
"I was with the same agent for over 10 years and unfortunately, the associated costs with my home and auto were getting rather unreasonable. I found David's office on Google and decided to call them for a quote. Super friendly staff and very knowledgeable. Answered all my particular questions with ease and without frustration. I highly recommend David's office to anyone shopping insurance agents!"
We responded:
"Thank you Diego for the 5 star rating but most importantly your comment/feedback. Our office priority is to make sure we deliver remarkable service. I am proud to have a team who not only looks to give our customers a competitive price but most importantly takes the time to help others understand their insurance coverage and needs. I look forward to being your agent for 10+ years. If there is anything else we can assist with please do not hesitate to reach out to us. Thanks again. David"
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Estevan Flores

October 4, 2024

5  out of  5
rating by Estevan Flores
"Just wanted to say how helpful David was with helping me bundle my Home and Auto insurance made the process super easy and didn’t hesitate with helping overall a great team over at David’s office! Will definitely recommend to anyone in the market for any insurance or life insurance policies! Super great guy!"
We responded:
"Thank you Estevan for the rating and review. Congrats to you and Lesly on your new home. Im very impressed as a young couple you guys have entered into homeownership. That’s pretty awesome. Thank you both for allowing me to service your policies. I can’t wait to meet you both next week to review life insurance plans to help protect your loved ones and the new home you purchased. Felicidades again my friend. If you need anything do not hesitate to email, text, call or stop by the office. Thanks David"
Profile photo of Takayuki Tsujimoto

Takayuki Tsujimoto

October 1, 2024

5  out of  5
rating by Takayuki Tsujimoto
"Rosi is always very helpful and provide great customer service."
We responded:
"Thank you Takayuki for giving my office a 5 star rating but also thank you for leaving a comment about Rosi. Rosi has been part of my office for over 10 years. She believes in delivering great customer service and is a big asset to my team, that’s why she is my office manager. If there is anything else we can assist with do not hesitate to call, email, text or stop by the office. Thanks David"
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Lisa Szarek

September 29, 2024

5  out of  5
rating by Lisa Szarek
"David always goes above and beyond for us. He is professional, knowledgeable, kind and caring. He feels more like a friend than just an agent. David Im deserves 10 🌟 🤩 I highly recommend David Im. You are the perfect example of someone who is always there to help others, just like the insurance company State Farm portrays itself to be with its famous slogan "Like a good neighbor, State Farm is there."."
We responded:
"Wow!!! Lisa than you so much for not just the rating but the comment/words as well. You are absolutely correct - i do see my customers not just as my clients but also like good neighbors. I am excited we connected and grew our relationship. Im doing my best to keep the neighborhood growing with people like you. Thanks again for trusting in me to service your business and thank you for being a friend. Don’t ever hesitate to call, text, email or stop by the office if you are back up here in the burbs. Take care David"
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Dolores Berger

September 20, 2024

5  out of  5
rating by Dolores Berger
"David is very responsive to all our insurance inquiries and proactive at getting our complex coverages taken care of"
We responded:
"Thank you Dolores & Steve for your review and feedback. I know it has been a roller coaster to finalize everything but we did it. Thank you for your patience in getting the switch of insurance to my office. I am glad i was able to assist with your transition back to Illinois. If there is anything you need please do not hesitate to reach out to the office. I would love for you guys to bring Apollo to the office one day. Thanks David"
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Danny

September 11, 2024

5  out of  5
rating by Danny
"I recommend David to anyone! He is very communicative, seeks to geuninly help customers and is very authentic! Called him for the first time today, I would not hesitate to call him again! Thanks David for helping me get my new car on in less than 5 minutes over the phone! Such a great experience!"
We responded:
"Danny - thank you for not just the rating but this awesome review. We try our best to make sure we take care of our customers need in a timely fashion. Im hoping we can meet in person one day so you can put a face to the person who servicing your policy but also to meet my team. I truly appreciate you taking the time to leave this review - it’s means a lot. If there is anything else i can assist with, please do not hesitate to email, text, call or stop by the office. Thanks David"
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Deborah R

September 4, 2024

5  out of  5
rating by Deborah R
"I’ve been with State Farm since I began driving at 16. I am now 65 and never left State Farm because of the great customer service. I currently have multiple vehicles, homeowners insurance and life insurance with them. David Im has been my State Farm agent for about 10 years give or take a few. I am provided excellent customer service and advice when needed. The office team working with David are very friendly and professional. All calls are answered immediately or returned promptly. I would recommend and have recommended David Im to family and friends, therefore I highly recommend David and his team. You won’t be sorry with the care you receive. Deborah"
We responded:
"Wow - thank you much Deborah for the kind words and support. This means so much to me and my team - lets us know we are doing a great job. Like i mention in most of my responses - we pride ourselves in delivering excellent customer service. I want to thank you for being a loyal customer with not only my office but State Farm. I am glad to service your insurance and financial needs, but also your family. Do not hesitate to email, text, call or stop by the office when you are in the area. Thanks again. David"
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At_ Jordan

September 3, 2024

5  out of  5
rating by At_ Jordan
"David Im and his team are fantastic, they are very quick to do follow ups and laying all the info out in a great and easy to understand way"
We responded:
"Thank you so much Jordan for taking the time to give us a review. We truly appreciate the feedback. Thank you for allowing me to service your business. You are now a grown young man. I remember when you were under the policy with your parents. Im proud to know you and your family for many years. If you need anything please do not hesitate to reach out to our office via text, email or call. Thanks again. David "
Profile photo of Oneida Fehring

Oneida Fehring

August 29, 2024

5  out of  5
rating by Oneida Fehring
"As a long-time State Farm customer, I can honestly say that when I compare David to other agents, David Im and his team go above and beyond. Thanks, David!"
We responded:
"Thank you so much Oneida for taking the time to give us a rating and leaving an awesome comment. We pride ourselves on making sure we deliver remarkable service. It so nice not only to serve your business but also your son and daughter’s business as well. Thank you for trusting in me and my team. Have a wonderful Labor Day weekend. David"
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Orlando Ramirez

August 28, 2024

5  out of  5
rating by Orlando Ramirez
"Hassle free quote , extremely friendly team . David and his team definitely try and get you the best prices possible . Definitely recommend"
We responded:
"Thanks Orlando for the rating and review. We truly appreciate you taking the time to do this. I am so thankful to have a great time who prides on delivering remarkable service. I can’t take all the credit for today. Mirabelle had everything ready so made my job easy today to finalize your auto policy. Thank you for your business and allowing my office and i to serve you and your family. If you need anything else please do not hesitate to contact us by text, email, phone or feel free to stop by the office. Enjoy the rest of the day. Thanks David"
Profile photo of Nan Ta

Nan Ta

August 21, 2024

5  out of  5
rating by Nan Ta
"I've been with David Im for a long time now and all the staff are very responsive and helpful. Yossalin has helped me a lot during my recent car accident. She is very patient with all my requests to email me my insurance card then requesting to text it to me instead, answering all my questions with regards to filing a claim. She was also very helpful in helping me with car rental reservation. Even when I dad to ask her to check if it's possible to change car rental company, she was still very polite and patient with me. Awesome service. Awesome staff. Thanks Yossalin!"
We responded:
"Thank you Nancy for the review and the kind words. Yes you been with us for a very long time 10+ years. Thank you for letting me know how Yoss is doing in my office. Yoss is a huge asset to our team especially when it comes to service issues. I will make sure she knows the comments you left. If there is anything with can assist - claim related or not - do not hesitate to reach out to our office. We can be contacted via email, text, phone call or if you are in the area, stop by. Thanks again. David"
Profile photo of Terri Evans

Terri Evans

August 16, 2024

5  out of  5
rating by Terri Evans
"Since being with David he’s always available as well as the office staff to help me with any questions or concerns I have and also i love the state farm app its easy to use and easy to obtain any information you may need thanks for all that you do."
We responded:
"Thank you Terri for taking the time and giving us an awesome rating but most importantly thank you for the words of support. I can take credit for the app- lol. But i can control the service that my team and i provide to all our customers. It’s nice to hear we are doing a great job. If you need anything do not hesitate to text, email, call or stop by the office. Thanks again Terri- David"
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Matt Clarkson

August 15, 2024

5  out of  5
rating by Matt Clarkson
"David and his team are amazing! They are incredibly responsive, knowledgeable, and down to earth. I have and will recommend him to everyone!"
We responded:
"Matt thanks for taking the time to give us a rating and review. This means a lot for myself and team to know how we are doing. I am so happy that i am able not only service your business but mom and dad as well. Thanks again for the kind words and support. If you need anything don’t hesitate to text, email or give me a call. You know I’m 24/7. Thanks David"
Profile photo of Doug Sept

Doug Sept

August 14, 2024

5  out of  5
rating by Doug Sept
"My family and I have worked with David for over a decade. He and his staff have been extremely helpful as we have navigated changes in our homeowners, renters, auto, and life insurance policies. He graciously met with both of my children when they became new drivers to give them an introduction to auto insurance and support available through State Farm. I recommend him enthusiastically to anyone seeking a new agent."
We responded:
"Thank you so much Doug for the rating and review. Thank you also for your commitment and service to our Education system in Elgin - you and the family will be missed. I wish nothing but the best for you and the family. Thank you also for allowing me to still service your insurance and financial needs even though you are in Southern IL. Again if you need anything do not hesitate, to call, text or email the office. If you are ever back in town please stop by the office. Take care - wishing you and the family my best as you start your new opportunities in a new area. David"
Profile photo of Mark Muger

Mark Muger

August 13, 2024

5  out of  5
rating by Mark Muger
"Been a client of David’s for over ten years. When we switched we saved 35% over our previous insurer and also increased coverage. He always goes above and beyond and truly cares about his clients."
We responded:
"Thanks Mark for the rating and review. Time does fly. Thank you for allowing me to service you and your family for 10+ years. Have to thank Patti for connecting us. We will need to get together one day and get some Pho. If there is anything you need please do not hesitate to reach out to me. Thanks again Mark. David"
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Michael Usmiller

August 1, 2024

5  out of  5
rating by Michael Usmiller
"Excellent customer service!"
We responded:
"Thanks Michael for the 5 star review and feed back. Truly appreciate you giving my office the chance to service your business. One of my favorite Ryan Reynolds movie is the Change Up - lol. Take Care. David"
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Andrew Velasquez III

July 18, 2024

5  out of  5
rating by Andrew Velasquez III
"I recently had the pleasure of meeting with David from State Farm. From the initial consultation, to enhancing and finalizing my policies, the experience was nothing short of outstanding. What stood out the most was David's commitment to finding the best solutions for me. Moreover,  he was incredibly responsive throughout the entire process. Overall, I can wholeheartedly recommend David to anyone seeking reliable and knowledgeable insurance advice.  "V"."
We responded:
"Thank you so much “V” for not only the rating but your feedback and comments. I try my best to meet with all my customers to formerly introduce myself but also make sure they understand their coverages. I’m glad we we were able to identify some changes that had to be made to your policies. Again if you have any questions do not hesitate to email, text, call or stop by the office. Thanks David"