Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Would you like to create a personalized quote?
David Im
Office Hours
Address
Elgin, IL 60123-6033
1 block east of Larkin High School
Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Would you like to create a personalized quote?
Office Info
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Office Info
Simple Insights®
What is a REAL ID and why do you need one?
What is a REAL ID and why do you need one?
Soon, a REAL ID driver’s license will be required for domestic travel and more. Find out the rules and requirements for new driver’s licenses.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
How roadside assistance coverage may help save you money in the long run
How roadside assistance coverage may help save you money in the long run
Is roadside assistance worth the cost? Compare potential price of towing, lockouts & jump-starts to the low cost of coverage & see how it may save you money.
Viewing team member 1 of 5
Rosi Serna
Office Manager
License #16664946
With over 13 years of experience in the insurance industry, Rosi Serna is a dedicated and knowledgeable office manager at the David Im Agency. Throughout her career, Rosi has been committed to helping individuals, families, businesses, and the community by providing timely insurance knowledge. She takes pride in building lasting relationships and working closely with people to ensure they have the protection they need.
As a responsible and valued insurance advisor, Rosi's bilingual skills allow her to effectively communicate and assist a diverse range of customers. Her extensive knowledge and compassionate approach make her a go-to resource for all insurance-related matters.
Beyond her professional life, Rosi is a proud mother of three boys. She enjoys spending quality time with her family, exploring the outdoors, and discovering new restaurants and coffee shops. Rosi's passion for both her work and her family underscores her dedication to making a positive impact in her community.
Viewing team member 2 of 5
Alejandra Rodriguez
Customer Service Representative
License #17678047
Ale is our Customer Service Rep and has been with David Im's State Farm Agency for over 10 years. She is amazing at taking care of our customers here in the Elgin area. Ale is a licensed rep for Auto Insurance and Home/Condo/Renters Insurance. She is a bilingual Spanish speaker, and works closely with all our customers servicing their accounts to provide an outstanding customer service experience.
Viewing team member 3 of 5
Yossalin Ramirez
Customer Service Representative
Yossalin Ramirez is our customer service rep. and has over 5 years of experience providing billing and account support for our customers. She prides herself on providing customers with a great experience and always goes the extra mile. Yossalin is fluent in Spanish and English. Outside of work, Yossalin enjoys spending quality time with her two kids and family.
Viewing team member 4 of 5
Maria Hernandez
Insurance Account Representative
License #20866168
Viewing team member 5 of 5
Stacey Gonzalez Gloria
Multiple Line Representative
License #21268225